Alex Glanville
Operational Excellence, Scheduling Coordination & Workplace Experience Specialist based in Rochester, MN
Explore My CapabilitiesWhat I Can Do
Workplace Operations & Facilities
Proven track record directing large-scale operations, including overseeing 10,000 sq ft across multiple buildings, managing vendor relationships (catering, janitorial), coordinating office security/alarm systems, and implementing efficient internal ticketing systems.
Resource & Staffing Coordination
Experienced in high-stakes environment resource allocation, notably supporting Mayo Clinic's Department of Nursing on a shift-by-shift basis, managing schedules for 40+ staff, and tracking part warranties/workflows for residential builds.
Systems & Process Development
Identify key areas for improvement in current workflows and systems, and develop solutions that improve efficiency and effectiveness. Develops documentation and training for department-wide rollouts.
Experience & History
Lead Merchandiser
Oct 2024 - Present | Johnson Brothers / Rochester, MNMaintain company inventory in retail stores, organize delivered stock so higher volume product is easier to access, maintain key promotional displays, and partner with store leadership to communicate and execute inventory requests.
Scheduling Coordinator
May 2023 - Aug 2024 | Energy Products & Design / Rochester, MNEstablished processes for tracking parts orders, communicated with residential builders to set service timelines, and engaged in regular customer outreach.
Scheduling Specialist
Jun 2021 - May 2023 | Caravel Autism Health / Rochester, MNManaged schedules for 40 staff and 30 clients at a single location. Assessed clinic needs and created actionable Excel data resources to track providers and clients.
Executive Assistant
Nov 2019 - Jun 2021 | Boys & Girls Club / Rochester, MNSpearheaded operational processes, managed IT updates, and maintained formal education meal documentation for the MN Department of Education. During COVID, created and executed a chromebook rollout to support club members with distance learning.
Workplace Experience Manager
Aug 2016 - Nov 2019 | UserTesting / Mountain View, CADirected operations of 10,000 sq ft across 5 buildings. Managed vendors, security, badging, alarms. Created attendance reports for company stakeholders regarding office utilization and space optimization across regional offices
Key Successes
10k sq ft
Directed and secured operations spanning five buildings at UserTesting.
30+%
Improved lead times by 30% through stanardized documentation of part ordering for service & warranty work at Energy Products & Design.
National
Created an operational database for staff & client management, and integrated workflows to improve efficiency and communication across a growing national network of clinics at Caravel Autism Health.